Jul 06

One could argue the email marketing subject line is the most important part of an email marketing campaign.  That being said, it’s pretty amazing how little time most senders spend creating and testing them.  The subject line is one of only two things (along with from name) a recipient will see that help them determine if they want to interact with a message or not.  So how do we construct the perfect subject line?  Let’s give it a shot.

  • Who Are You? – First and foremost, you should identify yourself.  A recipient should at a single glance know who the message is from.
  • What’s the Purpose of the Message? – A great subject line should tell me what the email is about before I open it up.
  • Anticipation – A subject line should truthfully tease the recipient.
  • Keywords – Not unlike blogging, the subject line should contain relevant keywords just like a title.
  • Length – I like to see subject lines under 60 characters.  There’s no reason to go longer and risk losing an important part of your message.

The reward for a great subject line is increased open and click rates.  Increased open and click rates mean increased engagement.  Increased engagement means better deliverability.  Better deliverability means more revenue.  The best thing is that you can very confidently test the results.

May 20

Writing effective subject lines is one of the most critical pieces of the Email Marketing process.  Visualize your Inbox.  What do you see?  You see a from name and a subject line, that’s all that you’ve got.  Talk about making a first impression, the subject line is basically it.  You want to improve your open rate?  It’s all about the subject line.

Here are some tips for writing great subject lines.

  • I like to Identify Yourself – It shouldn’t overwhelm the recipient, but I believe familiarity is good.
  • Keep it short – 50-60 characters is about right for the subject line.
  • Strong Call-to-Action – Open rates are almost entirely based on the subject line, tell me why I should open your email.
  • Choose Your Words Carefully – Stay away from “spammy” words like FREE, LIMITED TIME, CALL NOW, CREDIT, AMAZING, and other similar words.
  • Tell the Truth – Don’t even think about writing a misleading subject line.
  • Test – This is one of the easiest variables to test, try different things.
  • Adapt – Don’t remain stale.  Familiarity is different from burn-out.

I encourage you to take a new look at your subject lines.  Think about the subject line in the context of a brand-new customer.  Do you recognize the sender?  Are you interested in finding out more?  Do you trust the content?

Happy subjecting!

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